Privacy Policy

Privacy Policy

Last updated: June 27, 2025

This Privacy Policy describes how Ecospace (“we”, “our”, or “us”) collects, uses, and protects the personal information of users who interact with our website (https://ecospace.ai), services, and smart home/IoT solutions.

1. Information We Collect

  • Personal Information: When you contact us via forms, we may collect your name, email address, phone number, and address.
  • Device Data: When interacting with our smart home and IoT platform, we may collect device activity logs and control instructions (if applicable).
  • Usage Data: We may use analytics tools to understand how you use our site.

2. How We Use Your Information

  • To respond to inquiries and provide customer support
  • To improve our website, products, and services
  • To operate and maintain smart IoT systems (if applicable)
  • To comply with legal obligations

3. Data Storage & Transfer

We currently host our IoT platform in Singapore and may add additional infrastructure in North America. Your data may be transferred and stored securely across these locations, in compliance with applicable laws such as CCPA (California Consumer Privacy Act) and PIPEDA (Canada).

4. Third-Party Services

We may use third-party services such as email platforms, analytics tools, or hosting providers, which may process data under contractual confidentiality and compliance agreements.

5. Your Rights

If you are a resident of California, Canada, or the European Union, you may request access, correction, or deletion of your personal information by contacting us at privacy@ecospace.ai.

6. Data Security

We implement reasonable security measures including SSL encryption, access controls, and server monitoring to protect your information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at: